Director, Solutions Engineering (USA Remote)

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education.

For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world.

Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description Solutions Engineering Leadership – Education Technology Role Overview This leadership role directs the pre-sales and technical solutions function for the organization’s Education Technology (EdTech) products and services, aiming to support revenue growth, customer success, and product innovation across K–12, Higher Education, and Strategic/Professional Education markets.

The leader is responsible for building, managing, and mentoring a high-performing Solutions Engineering team while actively supporting strategic sales opportunities and complex customer engagements.

This position acts as the primary liaison, bridging Sales, Product, and Customer Success teams to design scalable, secure, and impactful for education customers.

Key Responsibilities Leadership & Team Development: Build, lead, mentor, and coach a team of Solutions Engineers, fostering a culture of excellence and continuous learning.

Define the solutions engineering strategy aligned with company revenue goals and establish best practices for technical evaluations, discovery, solution design, and product demonstrations.

Manage capacity planning, resource engagement prioritization, and hiring for the team.

Strategic Sales & Customer Engagement: Partner with Sales team to provide technical sales support for strategic and enterprise opportunities.