Manager, Digital Production (Remote, CA, US, 50303069)

Job ID: 289898 Location Name: FSC REMOTE SF/NY/DC -173(USA_0173) Address: FSC, Remote, CA 94105, United States (US) Job Type: Full Time Position Type: Regular Job Function: Digital/E-Commerce Work Location: Remote Belong to Something Beautiful At Sephora , beauty is about feeling seen, valued, and empowered, individually and collectively.

It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day.

Together, we belong to something beautiful.

Your Role at Sephora : Ready for a career glow up? As a Manager, Digital Production (Loyalty) , you'll lead the execution and delivery of Sephora 's digital loyalty experiences across our website and mobile apps.

The work you do will impact beauty by bringing innovative loyalty programs, promotions, and client experiences to life while ensuring seamless execution, operational excellence, and high-quality digital experiences.

You'll manage a team that's united in beauty, supported by those who are equally passionate about delivering exceptional client experiences, advancing digital capabilities, and driving continuous innovation across Sephora 's digital ecosystem.

What You'll Do: Lead the end-to-end execution of complex digital initiatives across Sephora .com and mobile apps, ensuring high-quality launches and flawless client experiences.

Manage and deliver digital experiences supporting Sephora 's Loyalty programs, including Beauty Insider Challenges, Rewards Bazaar, Birthday programs, and Credit Card initiatives.

Partner closely with Marketing, Creative, Product Management, Merchandising, IT, and Client Experience teams to execute strategic roadmap priorities.

Oversee user acceptance testing (UAT), quality assurance (QA), troubleshooting, and launch readiness activities for digital initiatives.

Serve as a subject matter expert on digital production tools, site standards, technical functionality, and execution best practices.

Evaluate project feasibility, identify risks, recommend solutions, and drive mitigation strategies to ensure successful delivery.

Manage content, promotions, and product configurations using CMS, PIM, promotion management, and workflow systems.

Drive process improvements, operational efficiencies, and tool enhancements that improve team effectiveness and client experience.