Operations & Client Success Coordinator

Job Title: Operations & Client Success Coordinator Location: Remote – Latin America Preferred Type of Contract: Full-Time | Remote Salary Range: $2,000 - $3,000 USD/month Language Requirements: Full professional English proficiency required We are seeking a highly organized Operations & Client Success Coordinator to join our growing team.

You will play a key role in managing client communications, coordinating operational activities, supporting business processes, and ensuring exceptional client experiences.

Your work will directly impact client satisfaction, operational efficiency, and the successful execution of business initiatives.

Key Responsibilities Serve as a primary point of contact for client communications, ensuring timely and professional responses.

Prepare proposals, presentations, and other client-facing documentation.

Maintain and update CRM records, ensuring data accuracy and proper follow-up tracking.

Coordinate meetings, schedules, calendars, and appointments for internal and external stakeholders.

Support event planning, logistics, and execution.

Manage vendor communications and assist with ongoing vendor relationships.

Monitor projects, tasks, and client requests to ensure deadlines and commitments are met.

Identify potential operational gaps and proactively address issues before they impact clients or business operations.

Must-Have Qualifications Advanced to fluent English communication skills, both written and verbal.

Exceptional organizational and time management skills.

Experience with CRM platforms and client relationship management.