People Operations Manager

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms.

We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day.

With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines.

We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

Our People team is a high-performing group, deeply committed to our Karbonites and values.

We are looking for an operations leader who is AI-native to their core, builds systems that scale, and treats agentic workflows as the foundation of how modern People Operations functions.

Reporting to the VP of People, this role owns the operational backbone of how we hire, onboard, and support Karbonites across six countries, with a clear runway toward growing a pillar of the People function.

We are looking for someone unique.

You're the right operations leader for us if your default instinct when you see a manual process is to ask "what agent should own this?" before "who should own this?".

You don't just use AI tools — you architect the workflows, build the agents, and design the systems that let a lean People team operate at the scale of a much larger one.

You're equally fluent in the mechanics of multi-country HR compliance and the mechanics of prompt engineering, integrations, and agentic orchestration.

This is not a coordinator role and it is not a ticket-closing role.

You'll spend your time designing how work gets done, not doing the work itself wherever an agent can do it instead.

You'll own the operational engine across People Ops, with a meaningful TA overlay (forecasting, reporting, data integrity) and benefits ownership embedded in the role.