Technical Account Manager

Technical Account Manager Location: This position is open to candidates based in the United States, with a preference for those located in the Eastern time zone.

We Are: RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide.

Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Our US team consists of over 85people and is an integral part of our company’s global presence.

We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

Why RTB House ? As a Technical Account Manager, you’ll be the go-to expert ensuring campaigns not only launch smoothly but perform flawlessly.

You’ll own the technical relationship with a dedicated book of business — digging into data, troubleshooting discrepancies, and making sure every tag, pixel, and placement is doing its job.

Whether it's diagnosing delivery issues or optimizing performance across publishers, you’ll bring clarity to complexity and confidence to every client touchpoint.

If you're someone who thrives on problem-solving, loves getting into the technical weeds, and knows that great support is part art, part science — this role is built for you.

You Will: Serve as the main technical point of contact for a dedicated book of RTB House business.

Investigate and troubleshoot campaign performance issues including complex discrepancies, frequency analysis, publisher and host performance, tag drop offs and other important campaign issues.

Monitor pacing and delivery to ensure campaigns are on track to deliver both budget and client goals.

Work closely with clients to ensure that RTB House tracking codes are functioning across the websites and troubleshooting when necessary.

Support knowledge sharing, training and developing best practices across the TAM team.